EFQM is a not-for-profit, member-based organisation with over 20 years experience. Our members come from a diverse range of countries, sectors and industries but they share one goal - the pursuit of excellence.
The EFQM Excellence Model provides a platform and common language to share their experiences and learn from others. The desire to share, learn and innovate is what drives our economies forward. What was considered "best practice" yesterday rapidly enters the mainstream and becomes common practice today. To stay ahead, organisations need to adapt faster than ever. Introducing a proven practice from one sector to another is one way to achieve this.
Training leaders & managers to use the Model to drive improvement in their own organisations and spot what's really making a difference in others.
Assessing organisations using peer to peer reviews to understand what's behind their success and where they need to focus their improvement efforts.
Recognising leading organisations and the good practices they have developed that set them apart from the pack.
Sharing the good practices we have identified through peer to peer assessments so others can learn and improve.
We have a network of Partners who can support organisations, throughout and beyond Europe, in the local language. Together with our Partners, we currently support 30,000 organisations in Europe to develop and grow. Click here to see the Partnership Directory
Together with our Partners, we offer a comprehensive portfolio of products and services to support your organisation's journey towards excellence. These are designed to give your people the knowledge, skills and tools required to identify and drive the changes required to ensure your future success.
In addition to our National Partners, there are many independent consultants how can support you. EFQM Licensed Trainers can deliver a number of official EFQM courses to help give your people the skills and knowledge they need to support your organisation's journey towards excellence. EFQM Licensed Advisors can provide additional support and specialist knowledge when you need it.
The EFQM Excellence Model is not unique; a number of other regions have their own Frameworks, tailored to the specific needs, culture and challenges they face. These bodies meet regularly to discuss wider business excellence challenges and developments, as we'll as exchange ideas and experience. This is the Global Excellence Model.
Over the last 20 years, we have seen many of the concepts encapsulated in the EFQM Excellence Model, and the good practices adopted by our Members to address these challenges, transition from innovative approaches to common practice and, ultimately, industry standards. This cycle is driven by competition in the global economy. Because the Model is non-prescriptive, we can work with organisations at the leading edge of this cycle, finding solutions for tomorrow's challenges today.