In Preparation for Management Review, ESS Joins European Foundation for Quality Management.
LUND—In May of this year, the European Spallation Source ERIC (ESS) joined the European Foundation for Quality Management (EFQM), a not-for-profit, membership-based foundation made up of nearly 500 companies and organisations across Europe and around the world.
An EFQM-led workshop held with ESS management in September, and a follow-up this month, will provide valuable external analysis for the first ESS Management Review Meeting to be held November 23.
“As a Greenfield organisation, continuous development is vital for the ESS project,” says ESS Director General Jim Yeck. “The EFQM model is relevant and supports our intention to build a culture of excellence.”
EFQM Excellence Model Provides Input for Internal Review
Founded in 1989 by 14 CEOs of major European companies, EFQM is a business network with a mission to improve and drive sustainable performance through its comprehensive, flexible management framework. The EFQM Excellence Model was developed by a team of experts from industry and academia to support an organisation’s goals to achieve a holistic view and continually develop and assess its level of excellence. “
On behalf of the EFQM team, we welcome ESS as a valuable member of our excellence network, and we are thrilled to support this unique project,” says EFQM CEO Léon Tossaint, who was in Lund this spring for the signing of the membership agreement.
Through EFQM’s two workshops at ESS this fall and its final written feedback report, the organisation will provide ESS with a non-prescriptive external review and analysis of ESS management practices. This is the first time the EFQM framework will be applied within a large research facility, creating an opportunity for improvement of both the model’s implementation and the ESS project’s organisational structure.