25 Years of Excellence

Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs.
José Manuel Barroso, President, European Commission (2004-2014)

Introduced by forewords of two Presidents of the European Commission as well as the EFQM Board, this publication gathers a broad spectrum of testimonies from organisations at different stages of their excellence journey. We hope they will inspire you in your quest for sustainable excellence.

Now available for free on the ibookstore.  Experience this interactive new way of reading!

Over 30 success stories...

Adding Value for Customers

  • Cedar Foundation
  • Electrolux
  • Ricoh
  • TNT

Creating a Sustainable Future

  • Grundfos
  • UNOPS
  • UN Global Compact
  • Umicore
  • World Business Council for Sustainable Development

Developing Organisational Capability

  • Ariadne Capital
  • Bouygues
  • Enagas
  • Glasgow Housing Association
  • Renault

Harnessing Creativity and Innovation

  • Infineon
  • Novaled
  • Philips
  • Volvo

Leading with Vision, Inspiration & Integrity

  • Alpenresort Schwarz
  • The European Ombudsman
  • GC International
  • Ministry of Finance of the Slovak Republic
  • Robert Bosch GmbH

Managing with Agility

  • BMW
  • Bursagaz
  • City of Glasgow College
  • Stavropol State Agrarian University
  • FIAT

Succeeding through the Talent of People

  • EDF
  • Fundacion Novia Salcedo
  • Siemens
  • Xerox

Sustaining Outstanding Results

  • Knowledge & Human Development Authority
  • St Mary's College
  • VAMED
  • Close the Gap - WorldLoop

Now on iBookstore

How EFQM can help you...

Answer 6 simple questions about your organisation and find out how EFQM can help you on your journey to Excellence...

What does Excellence mean to you?

Although there is no perfect answer to the above question we wanted to know what does Excellence mean to EFQM Board Members...