EFQM Excellence Model 2013 Free Download

Thanks to the EFQM Excellence Model 2013 Sponsors, the full content is now available for free download in various languages.

EFQM is committed to helping organisations drive improvement through the use of the EFQM Excellence Model, a comprehensive management framework used by over 50,000 organisations around the world. For the last 30 years, we have managed the development of this Model, incorporating the experiences and learnings from these organisations to ensure it reflects reality and offers a path for sustainable excellence.

Whilst there are numerous management tools and techniques commonly used, the EFQM Excellence Model provides an holistic view of the organisation and it can be used to determine how these different methods fit together and complement each other.  The Model can therefore be used in conjunction with any number of these tools, based on the needs and function of the organisation, as an overarching framework for developing sustainable excellence.

Excellent organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders.  The EFQM Excellence Model allows people to understand the cause and effect relationships between what their organisation does and the Results it achieves.

All organisations strive to be successful, some fail, some achieve periods of success but ultimately fade from view, and a few achieve sustainable success, gaining deserved respect and admiration.  The EFQM Foundation was formed to recognise and promote sustainable success and to provide guidance to those seeking to achieve it. 


The EFQM Model is translated in 30 languages.  More versions will be available in the near future.


Click here to download your free Italian version of the EFQM Model 2013 is brought to you by: