We believe that learning matters in today’s organisations perhaps more than ever, and we also believe that learning and strategy implementation are highly connected. EFQM serves its members, and the wider business and public sector communities, by sharing experience of what has been shown to work.
Sustainability is now firmly on the agenda of management boards around the world: EFQM supports organisations in defining what sustainability means, providing approaches for its implementation and ensuring consistency between apparently conflicting responsibilities toward shareholders, employees and society.
The shared challenge of our members is to promote and structure valuable collaboration and to build organisations that better implement and deliver sustainable results.
Beginning with the ‘Fundamental Concepts’, which are a core set of values adopted by all of our members, we are able to define levels of performance against which organisations can chart their aspirations.
The EFQM Excellence model is a non-prescriptive framework for understanding the connections between what an organisation does, and the results it is capable of achieving. It is used to structure a logical and systematic review of any organisation, permitting comparisons to be made with similar or very different kinds of organisation. It is also used to define what capabilities and resources are necessary in order to deliver the organisation’s strategic objectives.
RADAR is a rigorous management methodology, which defines the learning cycle of effective change management. RADAR also includes a scoring framework for understanding how well the organisation’s priorities and processes support its ambitions, and is used to benchmark organisational capability and performance.
Fundamental Concepts
Core values that have been shown to lead to superior financial and market performance...
The EFQM Excellence Model
The most widely used organisational framework in Europe: used both as a tool for assessment and as a management model...
RADAR
A methodology for systematically implementing effective change, and evaluating the organisation's capabilities and performance...
The review of the EFQM Excellence Model
One common question that we have heard from our members has been, "When will be the next review of the Model?"...