In this section, we give recent examples (taken from last year's EFQM Excellence Awards) of the kinds of organisation that work with EFQM as part of a successful long term strategy to consistently improve their performance. Whether local or international divisions of large organisations, public or private sector, corporate or SME, these examples show the diverse applicability of EFQM's values and frameworks.
We have hundreds of other examples to share with you, some associated with an award, but many others where particular practices deserve a special mention, and perhaps your attention. Take a look at a few of the examples on the right of this page, in the 'Resources' section. If you would like to know more about any of these, please contact us for further information.
EFQM Excellence Award winners 2008:
Bosch Sanayi ve Ticaret A.Ş. – Bursa Diesel Systems Plant in Turkey has won the EFQM Excellence Award in the category of large scope, private industry. RBTR‐Bu is an important part of the Bosch production network exporting more than 95% of their output and is a major competency centre for diesel injection systems within Bosch. A successful organisation, highly responsive to customer needs with a robust approach to improvement with the involvement of all employees, the Robert Bosch Bursa Diesels Systems Plant is now a two‐time winner of the EFQM Excellence Award; a clear role model exemplifying the ethos of business excellence.
Council for the Curriculum, Examinations and Assessment has won the EFQM Excellence Award in the category of small & medium scope, public sector. CCEA, reporting to the Northern Ireland Department of Education, is an impressive example of performance turnaround in the public sector – enabled by their belief and engagement in Excellence principles and practices. They are a role model in the development of 21st century education and knowledge in Europe.
Bursagaz, the biggest private gas distribution company in Turkey, has won the EFQM Excellence Award in the category of small & medium scope, private industry. The Expert Panel highlighted the seamless integration of the organisation’s strategy and process management, with the consequent positive effect on performance results. Bursagaz represents a successful example of public sector transition to private industry.
Prize winners:
Eskişehir Maternity and Child Illnesses Hospital was founded in 1948 in the central town of Eskişehir. It provides maternity and children’s illnesses services in the environs of Eskişehir as a special branch hospital. It has 350 actual bed capacity. The quality policy is to offer services to the customers beyond their expectations in the field of maternity and child illnesses and to improve the service quality level by supporting their employees with continuous training and motivation activities.
GAIKER, located in the Bizkaia Technology Park, Zamudio (Spain), has been a Technology Centre since 1985 as an Association, and forms part of the Basque Innovation and Technology Network known as “Innobasque”. Its objective is to provide support to the Basque industry through technology uptake and applied research and through the development and transfer of industrial technologies and technical solutions to its clients (financed by private contracts).