Listed below is the title of each publication, the price, a summary, the languages it is available in, and the page number it is found on in the webshop within its section. On the right side of the page you will find a direct link to the correct section of the webshop where you will find the publication and a sample of the publications.
Assessing For Excellence
43 pages
Member Price: 30.40 Euro
Non-member Price: 38.00 Euro
A Practical guide for successfully developing, executing and reviewing a Self-Assessment strategy for your organisation.
Languages - English
Webshop - page 7 of the 2010 Model R
Determining Excellence
2010 version 27 pages
Member price: 28 Euro / Non-member price: 35 Euro
A questionnaire booklet based on the nine criteria of the 2010EFQM Excellence Model. A simple guide to an organisation's first self-assessment.
Languages: English
Webshop - page 4 of the Model 2010 section
2003 version available until the end of 2010
37 pages
Member Price: 23.2 Euro / Non-member Price: 29.00 Euro
A questionnaire booklet based on the nine criteria of the 2003 EFQM Excellence Model. A simple guide to an organisation's first self-assessment.
Languages - English, German, French, Italian, Spanish, Finnish, Norwegian
Webshop - page 5 of the Assessment section
ADOIKA Case Study 2010
Member Price: 64.00 Euro each
Non-member Price: 80.00 Euro each
Parts 1 to 4 (total of 125 pages)
Adoika group - luxury hotels - The group operates hotel and hospitality businesses from its administrative offices in Liechtenstein and London
Languages - English only
Webshop - page 5 of the 2010 Model Related Material
Assessor ScoreBook 2010
59 pages
Member Price: 28.00 Euro
Non-member Price: 35.00 Euro
Use of the Assessor Scorebook: it is assumed that users of this scorebook will already have read carefully the EFQM Excellence Model 2010, particularly the section on RADAR This printed version can support Assessors in their work, for instance, to conduct an internal Assessment.
Languages - English
Webshop - page 7 in the 2010 Model Related Material
Assessing Global Companies
24 pages
Member Price: 25.6 Euro
Non-member Price: 32.00 Euro
The business world has been transformed through globalisation over the last twenty years, with waves of change driven by outsourcing, digitisation and offshoring. The 21st century corporation can be a complex organisation: a network of companies, suppliers and contractors operating simultaneously on distributed processes in several parts of the world.
Languages - English
Webshop - page 3 of the Assessment section
EFQM Case Studies 2003 versions:
Member Price: 56 Euro each
Non-member Price: 70.00 Euro each
Emselex Case Study
78 pages
Emselex is an electronics manufacturing services provider.
Languages - English, French, Finnish
Webshop - page 8 of the Assessment section
International Learning Academy Case Study
39 pages
International Learning Academy is one of the largest private providers of open market and in-house courses in Europe. .
Languages - English
Webshop - page 10 of the Assessment section
Elite Case Study
73 pages
The origins of ELITE, the first truly independent European telecommunications company go back to 1990 at an international conference in Amsterdam about telecommunications in the 1990s.
Languages - English, German
Webshop - page 6 of the Assessment section
FutureBank Case Study
73 pages
Futurebank started its life in the mid-nineteenth century as one of the many mutual savings foundations that appeared at that time.
Languages - English, German, French, Spanish, Italian
Webshop - page 9 of the Assessment section
PMC (Produktion Motoren Czech Republic) Case Study
78 pages
KDA came into existence through various acquisitions before 1935. It had always been the philosophy to offer state-of-the-art German-based engineering to a wide range of customers. After recovering from the setbacks of World War II, KDA experienced a remarkable boom and became one of the top five of the German car makers.
Languages - German
Webshop - page 7 of the Assessment section
Spectrum Case Study
71 pages
The Spectrum Psychiatric Care Foundation is a mental health care institute devoted to the care of elderly psychiatric patients in the Netherlands.
Languages - English, German, French, Spanish, Italian, Danish, Russian
Webshop - page 12 of the Assessment section
Mid-East Police Case Study
75 pages
Mid-East Police was formed in 1974 by the realignment of former county Services. The geographical area covers some or all of the counties of Derbyshire, Nottinghamshire, Leicestershire in the UK.
Languages - English
Webshop - page 11 of the Assessment section