What we do
We are committed to help organisations drive improvement through the EFQM Excellence Model, a comprehensive management framework used by over 30 000 organisations in Europe. To help you implement our Model, we provide training, assessment tools and recognition for high performing organisations. But our real talent comes from gathering good practices and integrating those within our portfolio.
We at EFQM, a not-for-profit membership Foundation, aim to share what works, through case studies, online seminars, working groups, conferences and thematic events.
Sharing our member’s enthusiasm, their motivation and the results they achieve; that is what we work for.
Who we are
Our offices are in Brussels, where we work in a team of 17 people. To help organisations accross the world, we work closely with our partners. Want to meet us? Click here.
History
EFQM, formerly known as the European Foundation for Quality Management, goes back more than 20 years ago, when 14 CEOs joined forces in 1988 to develop a Management tool that would increase the competitiveness of European organisations. Supported by the European Commission in the European Quality Promotion Policy, the founding members created the EFQM Excellence Model. The EFQM Founding Members are: AB Electrolux, British Telecommunications plc, Bull, Ciba-Geigy AG, C. Olivetti & C. SpA, Dassault Aviation, Fiat Auto SpA, KLM, Nestlé, Philips, Renault, Robert Bosch, Sulzer AG, Volkswagen.
Our Vision & Our Mission
Vision
A world striving for sustainable excellence.
Mission
As a European Foundation, we inspire organisations to achieve sustainable excellence by engaging leaders to learn, share and innovate using the EFQM Excellence Model.
Values
Passionate about excellence: We relentlessly promote excellence and everything we do inspires excellence in others
Building trust: We generate trust through our reliable, open and transparent behaviour
Working in partnership: We develop partnerships that generate mutual benefits for the community
Engaging people: We embrace diversity and respect people's beliefs and opinions