This course is aimed at individuals who are seeking to start a business excellence initiative at their organisation. Through this 3-day programme, you will:

• Understand how to use self-assessment as an improvement tool
• Develop a roadmap for how your organisation can progress
• Discover how to prioritise improvement actions
• Recognise the cultural aspects of Excellence and develop a plan to engage people within your organisation
• Learn to use different tools and techniques to increase performance
• Get to know EFQM's levels of Excellence

WHEN

27 - 29 September
08 - 10 December

WHERE
EFQM Office, Brussels

FEE
Member organisations: € 1 400 (excluding 21 % VAT)
Non-Member organisations: € 1 750 (excluding 21% VAT)

For registration, please go through our webshop.
For more information, don't hesitate to contact training@efqm.org

 

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Don't only take our word for it... This is what our members say: 

"This was a very useful experience. You helped me understand what it is all about". (Efie Kontou, teacher, HAEF)

"This was a very well designed and professionally delivered course. The material was useful and pitched at the right level. (Leo Vegoda, Human Resource Manager, ICANN).