During this training you will learn to perform self-assessments against the EFQM Excellence Model, and start the business excellence programme at your organisation.

Why join? 

• Understand and use Self-Assessment as an improvement tool 
• Develop a roadmap for your organisation’s action plan 
• Discover how to prioritise improvement actions 
• Develop a plan to engage people within your organisation 
• Learn about tools and techniques to improve performance

When & where? 
This training is delivered at the EFQM offices in Brussels, or it can be organised at your premises for groups of people larger than 6.

Upcoming training dates in Brussels:

• 04 - 05 June 2012
• 23 - 24 August 2012
• 26 - 27 November 2012

Price? 
Member organisations: € 1 000 (excluding 21 % VAT) 
Non-Member organisations: € 1 250 (excluding 21% VAT)

For more information, don't hesitate to contact training@efqm.org.