We have created this site to be a free tool that helps you understanding the EFQM Model 2010 and performing your first assessment. http://sites.google.com/site/myfirststepwithefqmmodel2010/ 

In this site, you will not only learn about the EFQM Model's 9 critera, but you will also be able to download a practical tool to perform an initial assessment of your organisation.  Also, for people with experience, you can share your knowledge with us by adding your comments and modifying our text.

Why use that?
If you are not familiar with the EFQM Model 2010 but your are willing to improve your organisation, this is the first step to get it!  This is a simple tool and does not require any pre-existing knowledge of EFQM and its Model.  Otherwise, if you know the Model and have experience deploying it, here you have a great opportunity to share your successes!

How to use this website?
It is very easy to use and you will find different pages in the site:

• EFQM Model 2010 Criterion: you have links to each criterion and you will find the main characteristics of each one.  Also, you will download an Assessment Template to each criterion, so that you will be ready to start the change in your organisation!
• Glossary of terms: if will help you better understand the meaning of the terms that EFQM uses.
• Benefits of using the Model 2010: on this page, you will discover the positive effects of deploying the Model in your organisation.

The access to the site is free, but if you want to contribute by adding comments, attachments or by creating and editing pages, you need to be registered as a collaborator.  It is very simple and does not require a lot of work.  Send an email to iosune.aguirre@efqm.org with the following your full name, your organisation, your job title and your email address.

You will receive an email to join as a collaborator.  Don't waste the opportunity to share what works!