Moving Ideas Forward - Bosch Chassis Systems Control
The Model helps Bosch CC to focus management attention for running change and improvement activities and to learn if they are continuously improving their business.
Driving progressive improvement with all stakeholders - La Poste Courrier Division
Starting in 2007, the implementation of the EFQM enabled La Poste Courrier to efficiently prepare for the opening of its market to competition and adapt to a continuous drop in mail volume as well as develop new strategic activities, in the field of media for example.
LJMU graduates get better jobs - Liverpool John Moores University
LJMU graduates get better jobs. The average salary in 2010 for LJMU graduates was £21,800; £1,300 higher than the UK average (Higher Education Statistics Agency 2010).
Moving Ideas Forward - Ricoh Belgium
Ricoh Belgium has sustained their financial performance, both in terms of turnover and profit, throughout the financial crisis by competing on service, rather than price. Compared to 2009, turnover increased by 11% and profit by 25% in 2010.
Permanent Operational Improvement - B. Braun Avitum Hungary Zrt.
B. Braun has achieved a strict cost control and awareness about how material consumption can be reduced to an optimum level. This allows the company, in the current market environment, to realise their basic philosophy: “professionally possible and economically affordable”.
Managing by Processes - BMW Plant Regensburg
The EFQM Model has helped BMW Regensburg plant to achieve a competitive advantage regarding their flexible production process, helping to ensure they meet the expectations of their customers.
Managing by Processes - Bosch Tecnologie Diesel e Sistemi Frenanti SpA
Since implementing the EFQM Model in 2004, Bosch Bari has shown remarkable improvements in key results, including quality, delivery, and cost.
Taking Responsibility for a Sustainable Future - Coca-Cola Icecek, Ankara Plant
The Model helped Coca-Cola İçecek in going beyond product quality and cost by focusing on the expectations of all stakeholders and systematically benchmarking and improving their processes.
Satisfying the Needs of Citizens - Municipality of Dziersoniow
A stunning 95% of the Municipality’s customers are satisfied with the service they receive which is above benchmark levels for similar towns in Poland.
Adding Value for Customers - Hospital Galdakao-Usansolo Ospitalea (Osakidetza)
One of their targets is to adjust expenditure to the income level, with a maximum deviation of +/- 1%. Targets have been met every year since 2006. Even in 2010 they were under the budget provided by the Department of Health. This is due to the level of efficiency the hospital has reached.
On the Right Path - Robert Bosch GmbH, Bamberg Plant
The Model helped Bosch Bamberg to develop a well reflected and balanced strategy and to implement it through a consistent policy deployment process, aligning all processes, activities and targets with the strategy.
Succeeding through People - Wakefield and District Housing
WDH has used the EFQM Model for over 10 years. During this time, tenant satisfaction has increased year on year, from 76% in 2004 to 90% in 2012.
Proud of a Great Team - Robert Bosch
An interview with the Technical Plant Manager at the Bosch Bamberg plant. Why are they using the Model? What have they achieved so far? Read more.
EFQM for a Long-Term Profit - BMW Plant Regensburg
An interview with the General Director at the BMW Regensburg Plant. What does a sustainable future mean? Why do companies use the EFQM Model? Read more.
Super-Fast Time to Market - Siemens
The story of Siemens Congleton. How can we use EFQM and Lean together? Read further.