Customer orientation

EFQM
15 July 2010

Pirktl Holiday GmbH & Co KG, Alpenresort Schwarz - Austria

Customer orientation is the main focus of all activities in The Schwarz and therefore linked to vision and mission. The methods established within the Schwarz for acquiring, managing and using information about the guests clearly helps the hotel to maintain an outstanding way of inspiring all guests and an atmosphere of heartiness and friendliness.

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