WDH - United Kingdom
2015 EFQM Excellence Award Winner
WDH is the 5th single largest Large Scale Voluntary Transfer organisation and in the top 20 social housing landlords overall in the UK. They manage and repair more than 43,000 properties including homes for rent, leasehold and shared ownership properties, increasing service coverage to over 15,500 sq km of northern England. They have come a long way as a business in adopting the EFQM Model as our corporate improvement tool. Read here the Key Information section of their submission document to the 2015 EFQM Excellence Award.