Knowledge Base

  • Recognition Culture

    EFQM
    14 December 2015

    Robert Bosch, Rodez Plant

    2015 EFQM Excellence Prize Winner in Sustaining Outstanding Results and Developing Organisational Capability

    RzP “Recognition Culture “is a management approach that allows RzP to remain at a very high level of industrial competitiveness. The impact on performance is clearly visible for many years in the results of quality manufacturing and cost reduction, as well as in innovation and continuous improvement successes that have made RzP “lead plant” for some product lines. 

  • Adding value for patients

    EFQM
    14 December 2015

    Cabinet d'orthodontie Becker & Associés

    2015 EFQM Excellence Prize Winner in Adding Value for Customers

    Cabinet Becker & Associés delivers dedicated services in the field of orthodontics. Its services focus on the individual needs and expectations of adult and young patients and are delivered throughout Luxembourg. With this respect, their strategic position is very clear: To be national ‘Referential Leader in Orthodontics’ guaranteeing highest satisfaction levels for all stakeholders. 

  • Patient Care and Green Jacket

    EFQM
    14 December 2015

    Sanitas Hospitales

    2015 EFQM Excellence Prize Winner in Succeeding through the Talent of People

    Patient Care units are a key factor in Sanitas Hospitales strong commitment to focus on patient care. This approach links directly to the defined value definition of (among other elements) offering the best human team. The strive for top patient care also connects to three strategic goals of reaching millions more people, getting extraordinary results and be the best place to work. 

  • Everyday Hero Program

    EFQM
    14 December 2015

    Sanitas Hospitales 

    2015 EFQM Excellence Prize Winner in Succeeding through the Talent of People

    This best practise, the “Everyday Hero Program” is all about engaging staff with the values of the organisation which will in turn lead to delivering the strategic objectives. This program has enabled unprecedented levels of employee engagement, where each and every employee truly came across as having real belief in the company values and their impact on the company strategy. 

  • Strategy Comms

    EFQM
    14 December 2015

    Robert Bosch, Blaichach/Immenstadt Plant 

    2015 EFQM Excellence Prize Winner in Managing with Agility and Leading with Vision, Inspiration & Integrity

    BhP has implemented a very systematic, robust, and efficient process for strategy formation, review, and in particular, for strategy communication and deployment. In combination with a proactive and highly visible senior leadership, this approach constitutes leading practice in terms of strategy deployment. 

  • Excellence is the only way towards a successful future

    EFQM
    18 March 2015

    BMW Group Plant Regensburg

    2014 EFQM Excellence Prize Winner in Managing with Agility

    For the continuing success of Plant Regensburg it is most important that the plant stays competitive. The key enablers to success have been put down in the plant’s target scenario for the year 2020. This target scenario contains the plant’s vision: “We inspire customers – in series”, which refers to the importance of the customer and, specifically, the equal importance of every customer.

  • Volume and Variant Flexibility

    EFQM
    18 March 2015

    BMW Group Plant Regensburg

    2014 EFQM Excellence Prize Winner in Managing with Agility

    It is of key importance for a production plant to be flexible with respect to volume and to the production of different variants. BMW Group Plant Regensburg is able to produce nine different variants (vehicle types) on one line, which makes it the benchmark among competitors.

  • BMW Leadership Web

    EFQM
    18 March 2015

    BMW Group Plant Regensburg

    2014 EFQM Excellence Prize Winner in Managing with Agility

    Leadership behaviours have been formalised through the creation of the BMW leadership web, which describes the 11 areas of performance and behaviour being derived from the “House of Management” for BMW leaders.

  • Culture of Leadership

    EFQM
    20 February 2015

    Siemens Congleton

    2014 EFQM Excellence Prize Winner in "Developing Organisational Capabilities" and "Leading with Vision, Inspiration and Integrity"

    Charismatic leadership with senior managers being accessible and acting as role models results in employees willing to go the extra mile, as well as giving them the feeling of being part of the family. This has helped evolve a culture of “produce and deliver as best as you can, first time, right time.

  • "Your View" Survey

    EFQM
    20 February 2015

    Siemens Congleton

    2014 EFQM Excellence Prize Winner in "Developing Organisational Capabilities" and "Leading with Vision, Inspiration and Integrity"

    The organisation has a number of feedback surveys used to generate improvements to people strategies, policies and plans. The Siemens Congleton “Your View” survey provides annual feedback on employee perceptions and shows sustained positive levels of performance over the last 5 years and positive comparison against targets and comparisons.

  • Communication of Strategy

    EFQM
    17 February 2015

    Siemens Congleton

    2014 EFQM Excellence Prize Winner in "Developing Organisational Capabilities" and in "Leading with Vision, Inspiration and Integrity"

    Siemens Congleton has developed a structured, integrated approach for communication which incorporates annual, six monthly , quarterly, monthly, weekly and daily meetings to manage top-down, bottom-up and lateral communication.

  • People’s development is one of the core aims of PGF

    EFQM
    17 February 2015

    Pompes Grundfos S.A.S.

    2014 EFQM Excellence Award Finalist

    People’s development is one of the core aims of PGF and this is one of the strategic challenges of PGF. PGF is using different tools which are aligned to each other, such as competences management, Leadership principles, Succession planning, Training plan, Employee Development Dialog, etc. to ensure that all employees can develop further.

  • Grand Angle Training

    EFQM
    17 February 2015

    Pompes Grundfos S.A.S.

    2014 EFQM Excellence Award Finalist

    The Grand Angle training is the key to make employees understand what their personal input is towards Vision, Mission, Values and PGF Strategy. The effect of the Grand Angle training is clearly visible in an increase of Employee Motivation Survey results.

  • Grundfos' Improvement Tree

    EFQM
    17 February 2015

    Pompes Grundfos S.A.S.

    2014 EFQM Excellence Award Finalist

    PGF set up a comprehensive system to empower and involve all PGF employees in the improvement process. The system is visually displayed as an apple tree and split in 3 tools at PGF level : Speed Up, Speed It, Improvement Teams.

  • New Product Introduction

    EFQM
    17 February 2015

    Pompes Grundfos S.A.S

    2014 EFQM Excellence Award Finalist

    The New Product Introduction (NPI) process and the project organisation dedicated to the support and anticipation of the needs of development projects, enable all players in the chain to be involved (customers, engineering design department, manufacturers, suppliers, production) and so contributes to finding the best solution. NPI ensure the capacity to deliver the relevant variance according to customers’ specific needs.

  • Empowering Service Users

    EFQM
    16 February 2015

    Cedar Foundation

    2014 EFQM Excellence Prize Winner in "Leading with Vision, Inspiration and Integrity"

    Cedar’s core purpose since 1941 is to provide ground-breaking and innovative services to Society with a focus on disabled people. To enable this, service users are involved in planning, reviewing and developing products and services, e.g. through the Regional User Forums. The focus on inclusion is aligned with Cedar’s strategic goals “Empowering service users” and “Improving and innovating”.

  • Cedar's Leadership Culture

    EFQM
    16 February 2015

    Cedar Foundation

    2014 EFQM Excellence Prize Winner in "Leading with Vision, Inspiration & Integrity"

    Cedar’s leaders have developed a clear mission, vision and values that are well deployed, underpinning a culture of excellence that unites their staff.

  • People at the heart of the Company strategy

    EFQM
    16 February 2015

    Bosch Bari Plant

    2014 EFQM Excellence Award Winner

    People at BarP are and feel to be at the heart of the Company strategy. This leads to an impressive pride of being part of BarP and is actively sustained by a structured and comprehensive set of communication tools aimed at providing all associates with the news and information related to their job, the Plant , the environment of Bosch Group and that of the relevant stakeholders.

  • Bosch Lean Administration Approach

    EFQM
    13 February 2015

    Bosch Bari Plant

    2014 EFQM Excellence Award Winner

    The consequent implementation of the Bosch Production System (BPS) and Lean Administration tools like Value Stream Design in Indirect Areas (VSDiA) have delivered major improvements on productivity over the last years.

  • Bosch's Interpretation of Lean Manufacturing

    EFQM
    12 February 2015

    Bosch Bari Plant

    2014 EFQM Excellence Award Winner

    Within Bosch the interpretation of Lean Manufacturing is called Bosch Production System (BPS) which is implemented in BarP through a holistic approach called “System CIP”. Value Stream Design and Value Stream Mapping are the main tools to identify improvement opportunities in the supply chain.

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