Knowledge Base

  • New developments & Cybersecurity

    EFQM
    20 May 2016
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    This April we share with you the latest developments among the EFQM Network: The French Senate rewarding most performing enterprises, the signature of a MoU with DGEP, the launch of the new Qualified Assessor Training or the opening of the registrations to the EFQM Forum 2016. Dive further and you will read an article from Xavier Rubiralta, an expert sharing on Cybersecurity seen through the prism of EFQM. 

  • Managing with Agility

    EFQM
    7 April 2016
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    In this Member Newsletter you will find a section with article on how some of our members have used the EFQM Excellence Model and approaches to improve their business performance. You will also find an interesting article from José Antonio Calvo about an agile approach using the Scrum tool for project and process management. Keep reading to find out more...

  • Sharing with the Community

    EFQM
    18 February 2016
    All
    All

    We would like to invite you to absorb and enjoy the content of this January 2016 EFQM Member Newsletter. It starts with a clear message from the EFQM Board of Directors who highlight the needs of our members…so your needs!  You will discover what recently happened in the Excellence Community through the News from the Network and find out more about your peers' achievements and projects. We also share with you News from EFQM such as an interview with our new EFQM Middle East Representative or our new Training Porfolio. Do not hesitate to contact us to share your stories or feedback!

  • Embedding Innovation in your Organisation’s DNA

    EFQM
    18 February 2016

    Large or small, public or private, you need to have an ‘Innovation Compass’

    You need to have an Innovation Compass? Successful innovators find ways to manage the delicate balance of investing in the future, whilst sustaining the benefits being obtained from their current core offerings. -They forecast how much Innovation they need and what specifically it should achieve for them, but the big question is how best to do this?

  • RADAR - The EFQM's Management Tool

    EFQM
    18 February 2016

    Did you know that when RADAR was originally launched the EFQM intended that the tool should be used in day-to-day management, and not solely for assessment?

    The RADAR developers realised that a truly effective tool for assessment should be based, not upon something different or additional to good management practice, but rather upon what any good manager or management team should be doing in their daily work.

  • Benchmarking Scoring Report 2015

    EFQM
    2 February 2016
    All
    All

    EFQM Excellence Award 2015

    Access an overview of the scoring profiles, a comparison of 2015 vs. 2014, as well as several examples picturing the evolution of organisations which, after applying to the EFQM Excellence Awards, have acted on the feedback produced by the EFQM Excellence Assessors, and once again participated in this process. Mentioned examples clearly show the improvement in their performance. 

  • Driving Excellence

    EFQM
    23 December 2015
    All
    All

    In this last issue of the Member Newsletter for 2015, you will read about the opening of EFQM’s Middle East office and who its representative will be, starting January 2016. We will also share with the highlights of the launch event, pictures and videos. It is also time to celebrate the end of 2015 by looking back at the main event our partners hosted. 

  • Performing at high level…

    EFQM
    20 August 2015
    All
    All

    We all have the ambition to achieve great things. This year again, several members of the Excellence Community showed during the EFQM Good Practice Competition that we are all able to make their ambition a reality. We also remind you of the Nominees of the EFQM Excellence Awards 2015, wo will share their specific expertise and good practices during our annual Forum in Brussels next October 22-23.

     

  • Acknowledging Success

    EFQM
    20 July 2015
    All
    All

    Announcing the Nominees of the 2015 edition of the EFQM Excellence Awards... The process was significantly improved this year with the objective to deliver a more valuable experience to all stakeholders, with a focus on applicants. You will also read about the deployment of Excellence in the education sector in Serbia.

  • EFQM and Lean

    EFQM
    14 July 2015

    Let's get them to work together...

    What is the relationship between Operational Excellence and Business Excellence? Between Lean and the EFQM Model?

  • Achieving & Sustaining Excellence

    EFQM
    20 June 2015
    All
    All

    Achieving and sustaining Excellence in Public Services, the Good Practice Visit at Bosch Blaichach on "Global Manufacturing & Industry 4.0", and the opening of the two new EFQM offices away from our Brussels base, i.e. in Italy and the Middle East.

  • Benchmarking Guidelines

    EFQM
    22 April 2015
    All
    All

    Where does benchmarking fit in the EFQM Model?

    The concept of benchmarking is embedded in the Concepts and Criteria of the EFQM Excellence Model but is most visible in the RADAR. It’s quite possible that if your organisation is going to do something completely new, benchmarking could be included in part of the planning and development of an approach you’re developing to support this activity. However, it’s generally more common that we’re trying to improve an existing approach. If we look at the RADAR attributes in more detail, it’s easier to see where benchmarking comes into play.

  • Nurturing Excellence

    EFQM
    20 April 2015
    All
    All

    Your opportunity to learn about the deployment of excellence in the supply chain, with a practical example in the aerospace sector in Ireland. Also, in line with our motto Share what works, we propose a zoom on benchmarking which we hope will motivate you to further open your organisation to the outside in an effort to learn.

  • Adapting to Change

    EFQM
    20 March 2015
    All
    All

    The EFQM Excellence Award process is starting. This year, 16 applicants and 102 assessors came to Brussels to meet as teams and be briefed on a well-oiled process. It will lead to recognising the most mature organisations and highlighting good practices which will be shared at the EFQM Forum in October. In this edition of our newsletter, you will also read from two member companies about sustainability strategy deployment and corporate transformation through people and leadership.

  • Assessing the EU Member States

    EFQM
    24 February 2015
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    Can you assess a country using the EFQM Excellence Model?

    The method deployed to conduct the assessment was to determine a set of standard metrics that reflect the 9 Criteria of the EFQM Excellence Model and use these as the basis for the assessment. This would enable us to determine whether the concept would work. We chose the EU Member States as the sample, as a wide range of information is publicly available, with standard definitions in place to ensure consistency.

  • Finding a Catalyst for Change

    EFQM
    20 January 2015
    All
    All

    An EFQM Board Members shares his views, Paul Little, CEO and Dean of City of Glasgow College (UK); he will contribute from his wealth of experience in the education sector.  We’re often asked “What’s the difference between ISO and EFQM?”… Rob Jackson, from Ricoh UK, not only addresses this point but also looks at the complementarity between the two approaches.  Many more and the calendar of activities for 2015.

  • Benchmarking Scoring Report 2014

    EFQM
    22 October 2014
    All
    All

    EFQM Excellence Award 2014

    Access an overview of the scoring profiles, a comparison of 2014 vs. 2013, as well as several examples picturing the evolution of organisations which, after applying to the EFQM Excellence Awards, have acted on the feedback produced by the EFQM Excellence Assessors, and once again participated in this process. Mentioned examples clearly show the improvement in their performance.

  • Self-Assessment using the EFQM Model

    EFQM
    14 July 2014
    Videos
    All
    All

    There are many different self-assessment tools available from EFQM, ranging from very simple tools which should take less than an hour for a small team to complete the site visit simulation, which will take several days. This video gives an overview of these Self-Assessment options.

  • DMAIC Improvement Methodology

    EFQM
    14 July 2014
    Videos
    All
    All

    The EFQM Excellence Model provides a management framework that enables any organisation, regardless of size, sector or maturity, to determine their current strengths and the priority improvement areas that will enable them to more effectively implement their strategy. The DMAIC Improvement Methodology provides a structured approach for identify and implementing appropriate solutions to address the improvement opportunities identified in an EFQM assessment. Using both together helps focus improvement actions on achieving your strategic objectives.

  • EFQM Strategy

    EFQM
    14 July 2014
    Videos
    All
    All

    EFQM focuses on developing a healthy, vibrant network; centred on Europe but with a global reach. The resulting strategy is built on 3 value streams: Members, Partners and EU.  This video explains these 3 value streams and what this can mean to you and your organisation.

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