Knowledge Base

  • 2030 Framework for Climate & Energy

    EFQM
    21 November 2014
    Videos
    All

    European Energy Policy Outlook

    Energy is at the heart of at least 3 mega trends: it increasing cost, the progressive depletion of natural resources and the impact of our consumption on the environment. The European Commission puts policies in place to address these issues. A senior representative of the Commission’s Directorate General for Energy presented their strategy and key policies regarding renewables, efficiency and the smarting of energy use.

  • Energy Smart Grid Management

    EFQM
    21 November 2014
    Videos
    All

    Bursagaz - Turkey

    As part of the Energy Sector Platform, Bursagaz shared his experience on the implementation of SCADA (Supervisory Control & Data Acquisition) through a webinar.  Discover here the video of their presentation.

  • Creating a Sustainable Future

    EFQM
    21 November 2014
    Videos
    All

    SUE "Vodokanal of St Petersburg" - Russia

    Take a closer look at their good practices on Creating a Sustainable Future, Developping Organisational Capabilities and Creative Use of Social Media...

  • Live mobile and be socialised

    EFQM
    25 September 2013

    Bursagaz - Turkey

    Bursagaz, a natural gas distribution company located in Bursa, Turkey, provides natural gas distribution and customer services such as meter reading, contracting, subscription, gas activation, collection, supplies services for business and residential customer portfolio. Bursagaz has signed on the biggest mobile functionality project in the distribution market in Europe.

  • Use of Internet Resources and Social Media

    EFQM
    30 July 2012

    SUE "Vodokanal of St. Petersburg" - Russia

    The history of Vodokanal St. Petersburg dates back to 1858. Today, Vodokanal provides potable water and sewerage services to nearly 5 Mio. inhabitants of the Russia's second largest city and to many thousands of companies using innovative technologies. Da-Voda.com is Vodokanal's social project. It is an Internet portal about water, the principal resource on the planet Earth, and about careful attitude to water resources.

  • Corporate Responsibility System

    EFQM
    15 July 2011

    Red Electrica de Espana - Spain

    Red Eléctrica is part of the electricity sector. Their functional scope is: high voltage electric power transmission (400 and 220 kV) from generation plants to distribution substations and operation (power production equal to consumption plus associated management) of the national power system. One of the Key Strategies of Red Eléctrica de España (REE) is: “Excellence and Responsibility in the development of its activities”, it defines all the key processes to manage the principles of the Corporate Responsibility of Red Eléctrica.

  • Adding Value for Customers

    EFQM
    15 July 2011

    Red Electrica de Espana - Spain

    The quality of the service delivered is demonstrated by much recognition obtained by REE in the area of corporate responsibility and as evidenced by its measures on reputation, including sustained excellent scores in customer management from the DJSI Index and an outstanding position in MERCO also in this regard.

  • Taking Responsibility for a Sustainable Future

    EFQM
    15 July 2011

    Red Electrica de Espana - Spain

    Since several years a comprehensive set of perceptions, outcomes and indicators, addressing all stakeholders and being consistent with strategy and policies, is being used and covers technical, economical, people, societal, and environmental dimensions.

  • Achieving Balanced Results

    EFQM
    15 July 2011

    Red Electrica de Espana - Spain

    Two of the most important stakeholders of REE are the Spanish Government and the Regulatory bodies. The transmission growth plan, the operation of the power system and consequent compensation framework are regulated. The outcome of regulatory practice is an investment plan articulated with investment program measures and targets, timing, technical and geographical characteristics and a consequent regulated revenue measures and targets.

  • DIGAME - Stakeholders' request attention service

    EFQM
    15 July 2011

    Red Electrica de Espana - Spain

    Red Eléctrica is part of the electricity sector. Their functional scope is: high voltage electric power transmission from generation plants to distribution substations and operation of the national power system. DIGAME's Acronym is "Stakeholder attention and External Multiservice attention Information Office" (Despacho de Información a Grupos de interés y Atención Multiservicio Externa). DIGAME in Spanish means “tell me”.

  • Development of Water Consumption culture

    EFQM
    15 July 2011

    Vodokanal of St Petersburg - Russia

    The State Unitary Enterprise "Vodokanal of St. Petersburg" (hereinafter – “Vodokanal”) provides water and wastewater services to the city of St. Petersburg. For twenty years “Vodokanal of St. Petersburg” has been carrying out an active work with customers in order to reduce (to be correct, optimize) city-specific water consumption.  The Good Practice at a glance...

  • CO2 free

    EFQM
    15 July 2011

    Minerva - Italy

    The company is now a leader in the design and delivery of facility management, which it has successfully applied to hospital services and also to the shipbuilding sector. Minerva CO2 Free is a development which has enabled the company to become self-sufficient for its energy needs with zero environmental impact, in addition to becoming a role model of sustainability in the region.