The effect of a consistent way of working

EFQM
15 July 2011

Hospital Kirchberg - Luxembourg

In a difficult and complex area of therapeutic care, the work done at this Unit is impressive. The effect of a consistent way of working, led and demonstrated by leaders at all levels, has ensured that the services provided for patients are both consistent and at a very high level. This ensures that the maximum manageable numbers of patients receive in-patient or out-patient care, and a careful record is kept of patients who, for any reason, have breaks in treatment, or relapses.

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