Wakefield and District Housing, UK - EFQM Prize Winner 2013

EFQM
23 October 2013

EFQM Prize Winner in Adding Value for Customers

The needs of customers (or tenants, or residents) are clearly understood: captured by research; by survey; by meetings with their representatives; by the feedback from the people of WDH who work in the community, and by truly integrating the customer in everyday activity.

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