People Perception

Your access to Benchmark data on People

Organisations know that they must have the best talent in order to succeed in the hypercompetitive and increasingly complex global economy. Along with the understanding of the need to hire, develop, and retain talented people, organisations are aware that they must manage talent as a critical resource to achieve the best possible results. Few organisations today have an adequate supply of talent. Gaps exist at the top of the organisation, in the first- to midlevel leadership ranks, and at the front lines. Talent is an increasingly scarce resource, so it must be managed to the fullest effect.

We could define talent management as “a critical process that ensures organisations have the quantity and quality of people in place to meet their current and future business priorities”. Key components of a highly effective talent management process include:

  • A clear understanding of the organisation’s current and future business strategies;
  • The identification of the key gaps between the talent in place and the talent required;
  • A sound talent management plan designed in line with the strategic and business plan;
  • Accurate hiring and promotion decisions;
  • Connection of individual and team goals to corporate goals, providing clear expectations and feedback to manage performance;
  • Development of talent to enhance performance in current positions as well as readiness for transition to the next level.

The data contained in this report has been provided by applicants from the EFQM Excellence Award processes from 2010 to 2014. These organisations have achieved a known and comparable level of excellence, as determined by the Jury. 


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