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"Subjecting your organisation to a full EFQM Award Assessment is a really rewarding challenge, and whilst recognition for what you are achieving is nice, the most valuable part of the process is having a team of internationally respected Assessors give you a comprehensive feedback report on which you can base your improvement programme." 
Paul Evans, Strategy Management Director

"In most of the cases patients are considered part of the "family" and they are not just getting high quality nephrology treatment but they enjoy the care of the members of the Centre." 
Georgios Christodoulou, EFQM Assessment Team Leader

"Leaders commitment is evident everywhere, from the active use of the EFQM Excellence Model to the attention given to the smallest performance indicators" 
Dr. Ian J May, EFQM Assessment Team Leader

"Municipality of Dzierzoniow has a strong commitment to improvement and the assessment team feel sure that they will achieve many successes in the years to come and become an exemplar of public administration across Europe."  
Paul Evans , Assessor Team Leader

"There is clear evidence that the already highly effective and efficient process management system is being further developed to achieve even higher levels of performance"
Tadeusz Buchacz, EFQM Assessment Team Leader