Where are you on your Journey towards Excellence?

  1. Strategic Plan: a document that describes the key objectives and supporting actions for your organisation's future activities.

  2. Management Reporting: the system top management use to review the overall performance of your organisation.

  3. Customer Perception: a structured process to collect feedback from customers to gauge their level of satisfaction with your products and services.

  4. Employee Perception: a structured process to collect feedback from employee to gauge their level of satisfaction and / or engagement.

  5. Process Management: the processes required to deliver your strategic goals have been defined & documented.

  6. Sustainability: the policies you have developed to ensure the future sustainability of your organisation's business model.

HOW EFQM CAN HELP YOU...

 

Click on the following links for more information on the EFQM Training, Assessments and Recognition, of contact us at info@efqm.org.


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