“Working with the EFQM Excellence Model sustainably alters the corporate culture and its management and leads to continuous improvements within the company.”
Katharina, Franz-Josef and Thomas Pirktl, Management
The Schwarz Spa Resort is a private family business, an Alpine Resort located in the Tyrolean Mountains. History of Alpenresort Schwarz goes back to year 1910 closely associated to Family Pirktl. Franz Pirktl and his wife started from a simple restaurant to one of Austria's famous Resorts in the Alps - Alpenresort Schwarz.
At the 5-star Schwarz Alpine Spa & Golf resort, the Pirktl family and their employees impress their guests all year round with a wide range of sport and leisure activities for all generations. These include a 27-hole golf course, a 4,000 m2 spa and the award-winning Water Worlds with 9 pools. Regional produce forms a key component of the multiple award-winning cuisine. The hosts are particularly proud of their dreamy hotel garden which has been named the most beautiful hotel garden in Austria.
“We were particularly impressed by the role model behaviour of the leaders and employees, the focus on the Guests and the Integration of all the approaches.”
Riëtta Klijn, Assessment Team Leader