Small and Medium size Enterprises (SMEs) represent the majority of companies. Yet, they often strive to develop effective management systems that would allow them to sustain a high level of performance, grow or sometimes even remain in business. The EFQM Excellence Model is often perceived by these organisations as too complex, too difficult to implement. I invite you to read the testimony of Dr Becker, the leader of a family business, who will show that it does not have to be the case.
Lean and 6 sigma are very effective tools that have been widely deployed in the industry to eliminate waste and improve processes. They are used in specific areas over a limited period of time and deliver short term results. They work hand in hand with excellence which is holistic, deployed as a continuum and delivers results in the longer run. The article presented here will help you understand how the two combine effectively.
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Enjoy the reading.
Chief Executive Officer, EFQM
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