"When used in conjunction with our strategic planning, EFQM helps us to ask the fundamental questions of why we do things, how we do things and what can we do better."
Kevin Dodd, Chief Executive
Wakefield and District Housing (WDH) manages 31,000 properties occupied by 60,000 tenants and employs over 1,400 people, making it one of the largest employers in Wakefield. WDH is committed to making tenants lives better and strives to create confident communities. It became the first housing organisation in the north of England to achieve the top rating of three stars from the Audit Commission in October 2007.
Wakefield and District Housing was a Finalist in the EFQM's 2012 Excellence Awards.
"There is a strong base for the organisation to go forward and in particular a very loyal, committed and motivated workforce, a very strong local "brand", clear long term Vision and supportive leadership."
Norman Hughes, EFQM Assessment Team Leader