Success Story - City of Glasgow College

SUSTAINING OUTSTANDING RESULTS: THE TOP UK COLLEGE

EFQM
31 October 2017
All
Education

WHEN DID YOU START USING THE MODEL?

City of Glasgow College has systematically been implementing the Excellence Model since its merger 6 years ago. The college chose to use the Excellence Model as it provided a consistent approach to focus our desire to deliver quality education for our customers; people progressing in education, those returning to reskill or employees from companies  who  require further training. We have found that using the Excellence Model has helped our customers realise their potential.

The ability to compare ourselves to the best in the world has assisted us in identifying the progress that we have made. However, importantly, it  has provided us with an independent view of where we need to focus to further develop.

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