Training

Preparing a new generation of business leaders

EFQM is helping to prepare a new generation of business leaders by offering training and development opportunities built on practice-based learning and exchange between organisations. Initially focusing on training Business Excellence Professionals on how to assess an organisation using the EFQM Excellence Model, our portfolio has expanded to include courses on how to start your organisation's "Journey to Excellence" to Business Management training for Senior Managers and High Potentials.

Training at EFQM

Courses are typically delivered at our offices in Brussels.  Throughout the year, we offer a wide range of training  courses to help you and your organisation improve performance.

Assessor Development Path

The Assessor Development Path has been designed to support the development of current and future assessors, allowing them to grow their skill set and gain experience through practice at all Levels of Excellence offered by EFQM. 

  1. Basic Assessor Training
  2. EFQM Assessor Training
  3. Qualified Assessor Training

Assessing an organisation applying for a Recognition Level and delivering high added value feedback is a difficult task requiring skills and experience which can only be built through practice. The Assessor Development Path answers to the strong need of having high level qualified assessors to get beyond the strategic thinking of an organisation.

Line Manager and Model User Development

  1. Journey to Excellence
  2. Leaders for Excellence
  3. Internal Assessor Training

Trainer Accreditation Workshop (TAW)

General 3 day TAW, followed by online modules where you can be accredited for :

  1. Basic Assessor Training
  2. Journey to Excellence
  3. Leaders for Excellence
  4. Internal Assessor Training

Training at your premises

If you have a number of people to be trained, we are happy to deliver any of our training courses at your premises. This training formula is increasingly popular for several reasons:

  • You can determine the structure and objectives of the training in cooperation with the lead Faculty member so that, for instance, the course includes your organisation's specific tools and methodologies or company specific examples. We can TAILOR the training to your specific needs.
  • Confidentiality: employees can discuss openly in the knowledge that competitors are not present
  • Greater flexibility on dates. In addition, timing and the agenda can be adapted to your needs.
  • Cost savings on course delivery and travel can be up to 50% per person

Training by our Partners

Our Partners are also delivering our complete or partial training portfolio in a large number of countries and languages.  Please refer to the Partners' section for more information.

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How EFQM can help you...

Answer 6 simple questions about your organisation and find out how EFQM can help you on your journey to Excellence...

EFQM Model iBook