Thanks to the EFQM Excellence Model 2013 Sponsors, the full content is now available for FREE download in French and Portuguese!

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The following languages are also available for free download!

• English;
• Arabic;
• Basque;
• Catalan;
• Czech;
• Danish;
• Dutch;
• Finnish;
• German;
• Hungarian;
• Italian;
• Mandarin;
• Polish;
• Slovenian;
• Spanish;
• Swedish; and
• Turkish.