Join us at the EFQM Forum in Helsinki!


Excellence is not something you see it's something you experience...

In today’s world, organisations find themselves operating in an environment where changes happen at a rapid and relentless pace, where new global shifts have implications for society, industries and organisations, both today and into the future...

The EFQM Model 2020 will be revealed during this year's event.  This is your opportunity to uncover the new Model, witness the launch of new diagnostic and assessment tools as well as the new knowledge and resources portal.

Alongside the launch of the EFQM Model 2020, the Forum programme will feature keynote speakers from a variety of backgrounds and experiences to share with the audience their vision on what "Designing for Excellence" means to individuals and organisations.  Find out more on

If you have already booked your place at the EFQM Forum in October, we look forward to welcoming you to Helsinki!

With best regards,

The EFQM Team


Jamil Qureshi 
Specialist for the mindset & attitude for high performance

His knowledge in the area of optimising human potential comes from his experience of working with top performers in the world of sport and business, many of which have been in the top ten in the world in their chosen profession, and indeed in a few cases, number one.


Veli-Matti Mattila 
President & CEO - Elisa

Elisa is a pioneer in telecommunications and digital services. Their business is continuously changing. Digitalisation is influencing the work that people do, ways of working, management, tools and the working environment. During their over 136-year history, they have always been enthusiastic about utilising new technologies and ways of working. Their vision is to become a recognised international provider of digital services and a brand of excellence.


Dr. Samuel West
Learning from Innovation Failure - Lessons from the Museum of Failure

His research focuses on creating climates for innovation by encouraging experimentation and exploration. In 2017 he founded the Museum of Failure showcasing over a 100 innovation failures from around the world. The aim of the museum is to stimulate productive discussions about the important role of failure for innovation and to increase organizational acceptance of failure. 



The EFQM Forum is hosted by

Leave a comment