Rachel Mathew from Dubai Airport Freezone tells us all about her thoughts on the new EFQM Model and why she and her organisation are using it!
Driving Performance in Business – Quality World January 2020
The European Foundation for Quality Management (EFQM) has refreshed its performance framework with a focus on digital transformation and sustainability. Daniel Moore speaks with Russell Longmuir, CEO of EFQM, Martin Brenig-Jones, CEO of Catalyst Consulting and Diane Dibley, Service Delivery and Member Experience at the British Quality Foundation (BQF), to find out more about the … Read more
