The EFQM Assessor community consists of hundreds of EFQM trained professionals from wide a variety of organisations around the globe. EFQM Assessors come from a diverse range of organisations, from the private and public sectors, from SMEs to global multi-nationals, from industry, services and public sector. They bring a wide range of experience and knowledge in the assessment process.

 

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Please discover below the profiles of our assessors!

Ralf Baral
MHP – A Porsche Company
Country: Germany
Assessor since: 2011
Number of External EFQM assessments: 5-10
What it feels like to conduct an assessment : Perception as business partner for the candidate Experience best hospitality with open, constructive and trustful discussions

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Annick Bleyen
BalanceBoost
Country: Belgium
Assessor since: 2015
Number of External EFQM assessments: 1-5
What does it feel like to conduct an assessment? It is a privilege to help organisations to create a holistic better place for all stakeholders thanks to applying the EFQM model to the T. Sharing the EFQM model where ever I go as a Consultant. What are the benefits for you? Great learning opportunity from organizations – colleague assessors – cultural awareness – Organizational capability & human relations

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Ehrtfried Baeumel
Robert Bosch Bamberg Plant
Country : Germany
Assessor since : 2009
Number of External EFQM assessments : 20-25
An EFQM Assessment is always a huge challenge and an amazing experience. You always learn excellent professionals, and working with them helps you to improve your personal skills. You see so many approaches and good practices that inspires you for your own work. So it is always worthwhile to act as an assessor!

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Henk Bijl
HB Consulting
Country : Netherlands
Assessor since : 2008
Number of External EFQM assessments : 10-15
It is a rewarding experience to use your experience helping others to improve. It is energising to work with experts, each bringing his/her best to the table in an intense team effort. I have followed many courses, but never learned more than from a single assessment…

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Dr. Detlev Bohle
Conceptual Quality uG
Country : Germany
Assessor since : 2006
Number of External EFQM assessments : 5-10
Conducting an assessment is an invigurating experience. You learn from your client and about yourself. You are part of an agile international team operating at the forefront of todays excellence culture while helping the client to perceive their possible next step forward on their journey.

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Andrej Smogavc Cestar
SISTKO Systems Consulting
Country: Slovenia
Assessor since: 2016
Number of External EFQM assessment: 1-5
EFQM assessments are an awsome opportunity to meet extraordinary organisations, people and solutions and put them into perspective.

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Georgios Christodoulou
Cyprus Telecommunications (Cyta)
Country: Cyprus
Assessor since: 2003
Number of External EFQM assessments: 20-25
An assessment is like going to a new College every year!

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Claire Champel-Peter
R. Bosch Multimedia Hildesheim
Country : Germany
Assessor since : 2009
Number of External assessments :1-5
It is always a pleasure – and a privilege – to accompany, support and value organisations on their way to Excellence. Each assessment brings me so much – thanks to the assessed organisations, their points of view, their ways of doing, their people, and thanks to the sometimes very interesting interactions within the international assessor team!

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Sevi Dagli
ESBAS – Aegean Free Zone Development & Operating Company
Country: Turkey
Assessor since: 2016
Number of External EFQM assessments: 1-5
I am so grateful to be a member of this community that surrounded by people who have desire and passion for adding value to themselves, their profession, their organizations and other organizations and people.

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Andreas Dalluege
IBK
Country : Germany
Assessor since : 2003
Number of External EFQM assessments : >150
Joining an assessment team creates a substantial time pressure to your daily workload but offers the chance to understand some of the best organisations in worldwide. My benefits lies in understanding how the best organisations reflect their own regional flavour and culture to develop different ways for reaching a high level of Excellence.

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Neil Donovan
UNOPS
Country: Denmark
Assessor since: 2012
Number of External EFQM assessments: 1-5
Being an assessor is a fantastic learning experience. It is a rare privilege to be granted access to the inner workings of an excellent organization. And the combined experience of the assessor team always provides great inspiration.

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Ciaran Doran
ESB
Country : Ireland
Assessor since : 2014
Number of External EFQM assessments : 1-5
Having spent a number of years in senior management roles, with a particular focus on Business Transformation and change, I have found the EFQM Assessor assignments very interesting and rewarding.  They has given me deep insights into how leading companies deliver success against complex business challenges.

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Dr. Christian Forstner
CFyouradvantage
Country : Germany
Assessor since : 1995
Number of External EFQM assessments : 100-150
Every Assessment is a new adventure. A new organisation, new team members, new culture. Many open questions. At Day1 of the Site Visit: you can feel the organisation. Rapid team learning follows. The Consensus is a leadership challenge. Pride if Feedback is accepted. We do it again.

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Marc Gernaey
eeGeMa - De Vlaamse Waterweg NV
Country : Belgium
Assessor since : 2003
Number of External EFQM assessments : 25-30
Assessing for me is still like the first time: nervous to deliver, thrilled during the assessment with what you experience on site and with fellow assessors and an enormous backpack of experience and good memories you take back home

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Haluk Gozuyilmaz
Bosch Sanayi ve Ticaret A.S.
Country: Turkey
Assessor since: 2010
Number of External EFQM assessments: 15-20
What does it feel like to conduct an assessment? It is a passion, as well as a very good way of sharing and learning and for me. Being a member of Excellence Community including national partner organizations is really a privilege. What are the benefits for you? Being inspired from various excellent organizations as well as excellent people is a very unique experience, which helps me to develop myself and my ecosystem further. Regular updates of EFQM model is also very supportive to recognize where the World is going towards, and which changes are expected to appear in mid/long term.

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Andre Haynes
andre.haynes@mac.com
Country : UK
Assessor since : 2003
Number of External EFQM assessments : 25-30
As an assessor, the skills of careful preparation, courteous inquiry, data analysis and swift understanding of organisation culture, are both necessary, and will be further developed. Each assessment is an intense training experience. The value of working with a highly motivated team, assessing the work of an effective organisation, is unequalled.

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Graham Hull
Ley Hill Solutions Ltd
Country : UK
Assessor since : 1999
Number of External EFQM assessments : >100
As an EFQM Assessor team leader and EFQM licensed trainer and advisor I truly believe that assessment against the EFQM Excellence model and RADAR framework is one of the best performance assessment methodologies in the world. The assessment provides learning opportunities for all concerned – the applicant who is challenged by the assessor questions on the future strategic direction of their organisation and the assessors themselves who learn about new businesses and organisations.

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Anastasia Kamenou
Ministry of Interior
Country : Cyprus
Assessor since : 2010
Number of External EFQM assessments : 1-5
Being an EFQM assessor is the most valuable experience I’ve ever had, during my career.    Every Organisation has a different DNA, a different way to do things right and efficiently. This diversification of best practices and approaches creates a broadness of knowledge and experience for every assessor.  Moreover, the assessor has the opportunity to work with an international team of a  diverse background and friendly mood.

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Rietta Klijn
VDL Bus Chassis and Help 2 Improve
Country: Netherlands
Assessor since: 2007
Number of External EFQM assessments: 25-30
Every time I conduct an assessment in an organisation who believes in Excellence I get a boost to improve our organisation with new ideas. The bonus of conducting an assessment is the inspiration received from working in a team with assessors who share the passion for excellence. The learning from organisations and assessors is one of the most important benefits of doing an assessment.

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Michaela Lawton-Wallace
Digital Factories, Motion Controls
Country : United Kindomg
Assessor since : 2004
Number of External assessment: 5-10
I value the opportunity to take part in EFQM external assessments to further my knowledge of the EFQM business excellence model and my performance as an EEA assessor. I enjoying seeing the variety of ways organisations use the model to drive improvement, and I get the opportunity to gather good practices that I can share with my own business, to further develop our own culture of excellence. It is extremely motivational to work as part of a diverse team in conducting an assessment for organisations committed to improvement. Knowing that you can contribute and add real value, through highlighting opportunities for improvement that will further assist them on their journey to excellence, is the most rewarding part.

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Gerhard Leu
Gerhard Leu AG
Country: Switzerland
Assessor since: 1999
Number of External EFQM assessments: >50
To conduct an EFQM assessment is a fascinating experience for working in international teams & cultures, learning from insights of hidden champions and to and to marvel at best in class organizations how easily they implement the EFQM model.

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Ola Lindwall
Independant Quality Specialist
Country : Sweden
Assessor since : 2012
Number of External EFQM assessments : 5-10
Assessment is a learning experience, also adding value to the applicant Benefits for yourself are many: Meeting new people from various cultures/backgrounds, getting knowledge of a variety of organisations, broadening your scope as professional as well as personal.

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John Macdonald
TNT/FedEx
Country : Netherlands
Assessor since : 2003
Number of External EFQM assessments : 5-10
It starts with preparation. Taking the time to review the client's application and drilling down into the details. Next is to gather the questions to allow the team to best understand the client's needs. The first face to face meeting is the moment of truth - to assure the client that the assessor team are up to speed and committed to deliver on their needs. The benefit to the client should be a comprehensive and relevant feedback on how they are deploying their strategy. Allowing them to reflect and adjust their approaches. For the assessor another fantastic learning experience

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Dr Ian May
Mayfield Business Excellence
Country : United Kingdom
Assessor since : 2000
Number of External EFQM assessments : 100-150
Looking at an organisation through the lens of the EFQM Excellence Model provides the most fabulous improvement opportunities in all aspects of their operation. An experienced Assessor can then also provide practical and relevant examples of how to capitalise upon those opportunities.

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Carola Menzer
T-Systems Multimedia Solutions GmbH
Country: Germany
Assessor since: 2004
Number of External EFQM assessments: 1-5
Since I started working in quality management more than 15 years ago, I am thrilled with the idea of excellence. Every time I conduct internal or external assessments, I am impressed to see how companies bring these guidelines and principles to life. And I see that it really makes a difference and these companies are really more successful

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Al-jarrah Mo'tasem
Excellence pioneers management consulting company
Country: UAE
Assessor since: 2006
Number of External EFQM assessment: 1-5
It was a great experience to part of multi nationals EFQM assessment team, and to be part of fostering Excellence globally. I think our main task as assessors to help entities to use the EFQM model as a value tool for continuous improvements through learning from their performance and others good practice.

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Kasper Mühlbach
EVALUESENSE ApS
Country : Denmark
Assessor since : 2012
Number of External EFQM assessments : 1-5
Assessing the most ambitious companies in the world using a recognised framework is a highly demanding job but well worth the effort. The learnings, the network, the insights makes me high way after an assessment.

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Zsolt Nyeste
Grundfos Manufacturing Hungary
Country: Hungary
Assessor since: 2010
Number of External EFQM assessments: 10-15
Great experience to meet with and help high performer organisations, while working as member of an experienced team. Keep our brain sparking.

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Ömer Özkan
Petkim Petrochemical Holding Corporation
Country: Turkey
Assessor since:2007
Number of External EFQM assessments: 15-20
In assessment process, I am trying to add value to the society and companies in the international sense as per my personal mission. I have found EFQM assessment process very instructive. It has given me different perspectives into how companies deliver success

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Lars Persson
PostNord
Country: Sweden
Assessor since: 2003
Number of External EFQM assessments: 10-15
To be part of an EFQM assessment is a unique and inspiring learning experience. A win-win situation in which you use the EFQM model and your personal experience to provide the applicant with value adding feedback. In return the organisation assessed and your fellow assessors give you invaluable new insights

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Jan Hendrik Peters
bmbg consult
Country: Germany
Assessor since: 2011
Number of External EFQM assessments: 10-15
Every time you assess an organisation you also learn more about yourself

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Dr. Klaus Radermacher
CEO, KRBE GmbH
Country : Germany
Assessor since : 1999
Number of External EFQM assessments : 5-10
Focus on Business Excellence and Business Development for 25 years as CEO/CTO and in other senior positions in a large international company (15 years) as a consultant/advisor  (10 years) “Continual Improvement has always been and will always be a necessity!”

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Xavier Rubiralta
Autonomous University of Barcelona
Country: Spain
Assessor since: 2008
Number of External EFQM assessments: 30-35
Conducting an assessment is ever a win-win enrichment of knowledge, expertise and points of view It allowed me know outstanding organisations and professionals of different cultures and countries I am interested in deepening into the relation between excellence and technology, because both are essential for success

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Ronny Schepmans
RS Quality Consulting
Country : Belgium
Assessor since : 2000
Number of External EFQM assessments : 1-5
I feel very fortunate to perform assessments for the EFQM. These result into actionable feedback towards the applicants and in this way, it allows you to contribute to their excellence journeys as well. What do you benefit?  Each assessment is a very engaging and inspiring learning experience. This is truly win-win for both parties!

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Liam Spence
Wheatley Group
Country : Scotland
Assessor since : 2010
Number of External EFQM assessments : 5-10
I hugely enjoy the experience of being an EFQM assessor, seeing how different organisations deliver excellence for their stakeholders and how they are addressing the challenges of today and tomorrow. And of course, the assessor community is a pleasure to work with too!

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Corrado Squarzon
Eraclitus
Country: Italy
Assessor since: 2010
Number of External EFQM assessments: 25-30
Challenging and exciting experience flowing in an all-comprehensive process made of: well-understanding the applicant business and its context, establishing a good relationship with representatives, building a good team-work, managing time wisely at all steps, giving room for fun, ensuring EFQM all is going smoothly, delivering the highest value feedback to applicant. Better you put together all these puzzle’s pieces, the better your personal, professional and learning experience.

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Miruna Vitcu
EU Commission & HUNTER Business Excellence
Country : Romania
Assessor since : 2016
Number of External assessment: 5-10
Meeting excellent organisations and enthusiastic people, working close, yet hard, with fellow assessors, understanding new cultures and continuos learning – this is the mix of a successfull assessment. I am proud to be part of the EFQM story, and grateful for all the opportunities to understand better how people and organisations perform!

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Daniel Wagner
BMW Group
Country : Germany
Assessor since : 2016
Number of External EFQM assessments : 1-5
EFQM is a great chance to develop your organisation towards excellence as well as to share good practices within a broad network. I really enjoy giving an organisation valuable feedback based on the EFQM model and my personal experience (e.g. engineering, innovation management, data analytics, agile working models).

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Karin Walter
Karin Walter Consult
Country : Germany
Assessor since : 2006
Number of External EFQM assessments : 30-35
It is a great experience and honour to be part of an international multilingual and multi-experienced team to conduct an assessment in an organisation (either profit or non for profit) using the EFQM model. To experience and learn how other organisations implement and breathe the EFQM model is always beneficial.

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Rogier Wassenberg
Signify
Country : Netherlands
Assessor since : 1997
Number of External EFQM assessments : 5-10
My motivation to participate in assessments: The possibility to contribute to the excellence of the applicant, thrills me. Learning from all the Good Practices observed and bringing new ideas to my company, I see as a huge benefit. Interacting with people from different cultures

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George Wilson
Centre for Competitiveness
Country: Northern Ireland
Assessor since: 1997
Number of External EFQM assessments: >50
Participation in an assessment is such a rewarding experience     on different levels – personal professional development, benefits to your organisation, the opportunity to develop networks and, of course, meeting new friends !

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