Certified Advisor Organisations

Certified Advisor Organisations (CAO) are organisations certified by EFQM in providing support with EFQM advisory and consulting services. 

All EFQM Certified Organisations need to be an existing Member of EFQM or will need to join EFQM as a new Member.

All EFQM certified organisations will have the possibility to purchase licenses to access new EFQM digital platforms (Assess Base and Knowledge Base) and re-sell them externally. Information about Assess base and Knowledge Base are available on the EFQM website. 

EFQM Certified Advisor Organisations will be asked to accept and uphold the EFQM Code of Conduct.

What is an EFQM Certified Advisor?

  • EFQM Certified Advisors are experts in helping organisations to implement the EFQM Model and support them with EFQM driven opportunities
  • They have a thorough understanding of the EFQM Model or equivalent programme and can provide guidance and consultancy services to support organisations’ journey with performance and transformation challenges and opportunities
  • EFQM Certified Advisors are listed on the EFQM website underneath the EFQM Certified Advisor Organisation they are affiliated with

Becoming a Certified Advisor

An EFQM Certified Advisor must have, and maintain through attending regular training at EFQM and continuing professional development (CPD), a proven working knowledge of the EFQM Model.

This would include:

  • Being affiliated with an EFQM Certified Advisor Organisation that is an EFQM Member
  • Holding an existing qualification as 2020 EFQM assessor or 2020 EFQM practitioner (or equivalent)
  • Complying with CPD scheme to maintain the qualification
  • Practical experience of implementing the EFQM Model (or equivalent programme) within organisations

We would expect a minimum of 3 references from previous clients that demonstrate they are satisfied with the knowledge and services provided by the applicant.

If you would like to receive more information about how to become a CAO, please contact us at partnerships@efqm.org

To find out which organisations are listed as Certified Advisor Organisations as well as the Certified Advisors, please consult our Directory below.

OrganisationCountryWebsiteCertified Advisor
Estonian Association for Quality (EAQ)Estoniahttps://www.eaq.eeTiia Tammaru
KalDer - Turkish Society for QualityTurkeyhttp://www.kalder.org/Mehmet Çoban
KalDer - Turkish Society for QualityTurkeyhttp://www.kalder.org/Sabri Bülbül
Business Excellence Consulting s.r.oCzech Republichttps://www.becon.cz/Vladimir Braun
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/John Cannon
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Fiona Liddle
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Anna Valeria Luciani
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Susie Higgins
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Ann Pike
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Kathryn Bryce
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Julius Veasey
Quality Scotland Scotlandhttps://www.qualityscotland.co.uk/Melanie Thomson
INK Netherlandshttps://www.ink.nl/Ruud Stassen
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Ignacio Babé
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Miquel Romero
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Alfredo Millán
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Alejandro San Nicolás Medina
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Pau Negre
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Susana Fábregas
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Ana Roldán
bmbg consult Germanyhttps://www.bmbg-consult.de/Jan Hendrik Peters
Core Values Partners, Inc.United Stateshttp://corevaluespartners.com/Paul Grizzell
Developments Operations Quality Strategies (DOQS)Switzerlandhttps://doqs.ch/Frank Paris
EraclitusItalyCorrado Squarzon
Lexus-Consultores Lda.Portugalhttp://www.lexus-consultores.pt/José Morais
Ley Hill Solutions United Kingdomhttps://www.leyhill.com/Graham Hull
Ley Hill Solutions United Kingdomhttps://www.leyhill.com/Norman Hughes
Ley Hill Solutions United Kingdomhttps://www.leyhill.com/Sebastian Muir
Ley Hill Solutions United Kingdomhttps://www.leyhill.com/Tom McCormick
Partners4ExcellenceGermanyhttp://partners4excellence.de/Norbert Kohlscheen
Partners4ExcellenceGermanyhttp://partners4excellence.de/Heike Muhlbauer
qplusresourcesGermanyhttp://www.qplusresources.de/Stefan Hagmann
SSB Consult Germanyhttps://www.ssb-consult.de/Andreas Schmidt
SSB Consult Germanyhttps://www.ssb-consult.de/Thomas Bäuerle
Corporacion de Fomento de la Excelencia de Peru (CORFEP)Peruhttps://corfep.org/Maria Gabriela Rovayo
Foundation for the Development of Wroclaw University of Economics (WROC)Polandhttp://fundacja.ue.wroc.plTadeusz Buchacz
QMS GmbHGermanyhttp://en.qms.de/Sonja Klein
Excellence DanmarkDenmarkhttps://excellencedanmark.dk/Allan Ahrensberg
SIQSwedenhttps://siq.se/en/Anne Charlotte Holmgren
Optima XXI Spainhttp://optima21.es/ Rafael Abajo
NIBLOM Consulting ABSwedenhttps://allabolag.se/Niklas Blomqvist
Team4excellenceRomaniahttps://team4excellence.ro/Ovidiu Acomi
NETS d.o.o.Sloveniahttps://www.nets.si/language/en/Uroš Gunčar 
IBK Management Solutions GmbHGermanyhttp://www.ibk.eu/en/aboutus.htmAndreas Dalluege
RS Quality Consulting BVBABelgiumhttp://www.rs-q.eu/Ronny Schepmans
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Sonia Arias García
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Nuria Rodríguez Calleja
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Roberto Escudero Salamanca
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Julián Trullén Torres
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/José Fernández Fernández
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Olga Castro García
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Ana Carmen Fernández Mera
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Gustavo Adolfo Amodeo González
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Jesús Magaz Catalán
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Mónica Nájera Lorente
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Natalia Vicente Loscos
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Beatriz Lafuente Sánchez
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/José Ramiro Martís Florez
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Serafín Cuenca Echevarría
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Ignacio Monfort Sanchis
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Jesús de la Escosura del Prado
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Laura Cuello Martínez
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Dolores Sánchez Listán
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Carmen Agudo García
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/José Miguel Carreño Quiñones
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Jordi Besora Palou
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Joan Ramon Dalmau Santos
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Eva Bistuer Vilaseca
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Manuel Aradillas Cotán
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Jose Antonio Calvo Mainar
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Gema Granado Fueyo
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Jesús Emiliano Martín Pozas
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Carlos Martínez Soler
Club Excelencia en Gestion via Innovacion (CEG)Spainhttps://www.clubexcelencia.org/Juan Garcia del Valle
TUV RHEINLAND DE MÉXICOMexicohttps://www.tuv.com/mexico/es/Jens Diercks
Balance Excellence United Arab Emirateshttp://www.balanceexcellence.com/Mohamed Shteawi
Excellence Pioneers Consultants Saudi Arabiahttps://www.excpio.com/Mostafa Alem
Visionary Excellence Services Saudi Arabiahttp://www.ves-sa.com/?lang=enWaleed Shaaban
ITICS Egypthttps://www.iticsgroup.com/Wael Yahya
Averroes Business Advisory and ServicesQatarhttps://www.averroesadvisory.com/Rawhey El Dabagh
ARGE ConsultingTurkeyhttps://arge.com/en/Hakan Kilitçioğlu
Hellenic Management AssociationGreecehttp://www.eede.gr/Anthony Spanos
Consorzio S.C.I.R.E.Italyhttps://www.efqm-italia.it/Vittorio Cesarotti
Deutsche Gesellschaft für Qualität e. V.(DGQ)Germanyhttps://www.dgq.de/Martin Holzwarth
Deutsche Gesellschaft für Qualität e. V.(DGQ)Germanyhttps://www.dgq.de/Jochen Muskalla
Fundación Colombia ExcelenteColombiahttps://colombiaexcelente.org/Gonzalo Arboleda
Seçkin Consultancy and Training Co. Ltd. TurkeyCelal Seçkin
Gerhard Leu AGSwitzerlandhttps://g-leu.ch/Gerhard Leu
Institute for Total Quality Management (ITQM)Switzerlandhttp://www.itqm.ch/en/homeDr. Karl J. Koller
QMS GmbHGermanyhttp://en.qms.de/Mostafa Bagheri
QMS GmbHGermanyhttp://en.qms.de/Markus Garthoff
QMS GmbHGermanyhttp://en.qms.de/Sonja Klein
QMS GmbHGermanyhttp://en.qms.de/Ehrtfried Baeumel
QMS GmbHGermanyhttp://en.qms.de/Hans Joachim Schneider
QMS GmbHGermanyhttp://en.qms.de/Tim Anderson
CODEFEEcuadorhttps://codefe.org/Gabriel Rovayo
CODEFEEcuadorhttps://codefe.org/Ana Maria Nunez
CODEFEEcuadorhttps://codefe.org/Miriam Rizzo Sudario
BbestBelgiumhttp://bbest.be/frAlexis Willems
Shawqi Sajwani United Arab EmiratesShawqi Sajwani
Synergy performanceUnited Arab EmiratesFranco Pieracci
Synergy performanceUnited Arab EmiratesLaura Salasco
Total Solutions for Quality & ExcellenceUnited Arab Emirateswww.tsqe.orgAhmad Nazmi Said
Latvian Society for QualityLatviahttp://www.kvalb.lv/
Quality Blue United Kingdomhttps://www.qualityblue.uk/Michele Thompson
Quality Blue United Kingdomhttps://www.qualityblue.uk/Marie Doyle-Henry
Quality Blue United Kingdomhttps://www.qualityblue.uk/Adrian Gundy
King Abdullah II Center for ExcellenceJordanhttp://www.kace.jo/Haitham Al-Qa'qaa'
Hungarian Association for ExcellenceHungaryhttps://kivalosag.com/hu/legfrissebb-hirek/Sándor Toldi
Roadmak SolutionsEcuadorCarla Villena
Roadmak SolutionsEcuadorJuan Carlos Carvajal Arias
CFyouradvantageGermanyChristian Forstner
European Management CenterPeruhttps://www.eumcperu.comLuis Bayona
Taheel Al TamyuzSaudi Arabiahttp://tamayuz.sa/about-us/Salah Edien Suleiman Ahmed
Lotric MetrologySloveniahttps://www.lotric.si/en/Urška Habjan
Acorde ConsultingSpainhttps://accordeconsulting.com/en/home/Jose Antonio Calvo Maguregi
C&B Business Management Consulting S.L.Spainhttp://www.cybconsultoria.comJulio Gonzalez Bedia
SARI - Smart Advisory Rapid Innovation for Management ConsultingUnited Arab Emirateshttp://sari-consulting.com/Muraq Alqasem
BQFUnited Kingdomhttps://www.bqf.org.uk/Paul Tarrant
BQFUnited Kingdomhttps://www.bqf.org.uk/Diane Dibley
BQFUnited Kingdomhttps://www.bqf.org.uk/Robert Row
BQFUnited Kingdomhttps://www.bqf.org.uk/Rita Green
BQFUnited Kingdomhttps://www.bqf.org.uk/Mike Bateman
BQFUnited Kingdomhttps://www.bqf.org.uk/Martyn Durant