Frequently Asked Questions

About EFQM

• What is the EFQM Governance Board?
• What is the history of EFQM?

EFQM Excellence Model

• Can you give me more information about the model and the processes criterion?
• What are the fundamental concepts of Excellence?
• What is Radar and where can I find more information about it?
• What is the EFQM Excellence Model?
• What is the evidence that the EFQM Excellence Model is beneficial to my business?
• What is the weighting of each criterion?
• Who uses the Model? Is it used outside of Europe?
• Why do organisations use the EFQM Excellence Model?
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EQUIP

• Articles coming soon

FAQ

• Where are you on your Journey towards Excellence?

Membership

• Do we have to be a member to apply for one of the Levels of Excellence?
• For how long is membership valid?
• How can I determine my membership category?
• I am very interested in the EFQM as a self-assessment tool for use in my school I have found an EFQM qualified Assessor who could support our process and have agreed a daily rate with him, anticipating no more than three visits. Please send me some more info and alternatives?
• Is it possible for a small department within a local government to be successful in applying for EFQM status?
• I’m in charge of quality in my organisation/company? I would like to become a member? Is it possible?
• What are the different application steps?
• What are the different kinds of EFQM Members and the related fees?
• What do Members benefit from: Membership benefits
• What is an EFQM Member Representative (Rep.)?
• When is the Membership effective?
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Practical information

• EFQM’s invoicing address?
• How to get to EFQM?
• Which hotel can I go to?

THE LINK BETWEEN THE EFQM EXCELLENCE MODEL AND …

• How EFQM Model, Balanced scorecard, Six Sigma and other management tools work together?