EFQM Assessor Training

This course aims to equip participants to conduct a strategic assessment of an organisation as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment. Participants are led through the various stages of the assessment whilst developing and practising their skills.

This 3-day course is the final stage in the EFQM Assessor qualification.

Who is it for?

  • This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.
  • It provides essential information for anyone who wants to assess their organisation or be part of a team conducting external assessments based on the EFQM Model.
  • It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.
  • It is a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.
  • It is a pre-requisite for anyone who wishes to become an Award Assessor for EFQM

Pre-requisites for this course

Participants must have completed the EFQM Foundation Training and a Post-Foundation Project before applying for this course.

Prior to attending the course, participants will be required to complete a substantial piece of pre-course work. You should allow at least one day to complete this task. Failure to submit the pre-course work will result in automatic failure with no refund on the course fee.


By the end of the course, participants will be able to:

  • analyse the ecosystem of an organisation to provide context for an assessment
  • identify relevant strategic themes for an organisation and ask strategically important questions
  • apply the EFQM diagnostic tools effectively
  • prepare value-adding feedback for an organisation
  • behave in a professional and sensitive manner during an assessment
  • identify relevant good practices


Details will be available in early 2020


This is a three-day course

Day 1: 10:00 – 17:00

Day 2: 09:00 – 17:00

Day 3: 09:00 – 16:00



17-19 March 2020

28-30 April 2020

23-25 June 2020

13-15 October 2020

1-3 December 2020


19-21 May 2020

29 Sept – 1 Oct 2020


14-16 April 2020

6-8 July 2020

21-23 September 2020

5-7 October 2020

24-26 November 2020

14-16 December 2020

Date & Locations

To register for the courses in Brussels, click here:

To register for the courses in the UK, click here:

To register for the courses in the Middle East, click below: